Kemaia LLC (“Kemaia,” “we,” “our,” or “us”) operates kemaia.com and provides virtual group somatic wellness services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website or participating in Kemaia services, you agree to the practices described in this policy.
Account and membership information: Name, email address, and password when you create a member account through our platform.
Nervous system check-in data: Self-reported body tension, emotional activation, and sense of safety ratings you provide before sessions and audio content.
Payment information: Billing details processed through our third-party payment processor. We do not store credit card numbers or bank account details on our servers.
Payment processing: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at stripe.com/privacy.
Website usage data: We may collect standard log data such as IP address, browser type, pages visited, and time spent on site through our website hosting platform.
We use the information we collect to deliver and administer your membership, including granting access to live sessions and audio content. We use check-in data to record your own change over time and to evaluate whether the program is working. We may use aggregated, anonymized data to evaluate and improve our programs.
We do not sell your personal information. We share information only in the following limited circumstances:
Service providers: We use third-party services to process payments, host our website, and deliver sessions (e.g., payment processors, website hosting providers, video conferencing platforms). These providers access only the information necessary to perform their functions.
Legal requirements: We may disclose information if required by law, legal process, or to protect the rights, safety, or property of Kemaia, our members, or others.
We retain your personal information for as long as your membership is active and for twelve (12) months following membership termination for record-keeping, legal compliance, and dispute resolution purposes. Check-in data is retained for internal use and is deleted upon request or within twelve (12) months following membership termination.
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you. You may request correction of inaccurate information. You may request deletion of your personal information, subject to legal retention requirements. You may opt out of any non-essential communications at any time.
To exercise any of these rights, contact us at presence@kemaia.com.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
Kemaia services are available only to individuals at least eighteen (18) years of age. We do not knowingly collect personal information from anyone under 18.
We may update this Privacy Policy from time to time. If we make material changes, we will notify members by email or through the members area. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at:
Kemaia LLC
presence@kemaia.com